Frequently asked questions
Short answers for buildings, property managers and businesses. Each service page has its own questions too.
Questions
Can you be the single vendor for our buildings?
Yes. We cover doors, frames, closers, automatic and ADA doors, locks and master keys, access control, intercoms, cameras, networking, gates, fire doors and inspections, exit alarms, trash chute doors, toilet partitions, safes and European hardware, on your work orders and NTE. See facilities & property management.
What does Bee Locksmith do?
Bee Locksmith is one accountable door, lock and security vendor for property managers, building managers and facilities teams in New York City, with in-house door, locksmith and low-voltage trades. We service, fabricate and install wood, aluminum, glass and metal doors; install and service commercial locks, master key systems and European hardware; and install access control, maglocks, cameras and intercoms including ButterflyMX, Akuvox, Comelit, Aiphone and Lee Dan.
Where do you work?
We are a mobile company with no storefront: our technicians come to you across Manhattan, the Bronx, Brooklyn, Queens, Westchester and Long Island, and we serve named commercial accounts along the East Coast.
Do you need a credit card to start commercial work?
No. Commercial and building work runs on a written estimate and invoice terms.
Are you licensed and insured?
Yes. Bee Locksmith is licensed and insured, and we issue a certificate of insurance naming the building and managing agent on request.
Are you open 24/7?
Yes. Bee Locksmith provides service 24/7 for every trade: doors, locks, intercoms, access control and safes. Call 212-837-4444 any time.
Which brands are you authorized for?
We are an authorized dealer and installer for Mul-T-Lock, ButterflyMX and Akuvox. We also service Comelit, Aiphone and Lee Dan systems.
Do you still help with home lockouts?
Yes. Home service and lockouts are on our home service page, 24/7 by phone.
Can you work through our vendor portal?
Yes. We register in your portal and work from the work-order numbers you issue.
How do you handle after-hours tenant calls?
We provide service 24/7 and work to the building's key system and hardware standard, so a night call doesn't leave a non-standard cylinder behind.
Is analog intercom a brand?
No. Analog is a type of system. Lee Dan and Aiphone are brands that make analog systems.
What if the part isn't available in the U.S.?
We source it from the European manufacturer's supply chain and give you the lead time the supplier confirms in the written estimate.
Do you fabricate doors or only repair them?
Both. When a repair won't hold, our door division rebuilds or fabricates. If a door must come from the factory, the estimate says so.
What is the difference between a maglock and an electric strike?
A maglock holds the door with a magnet; an electric strike releases the latch in the frame. The right choice depends on the door and egress needs.
What is a master key system?
A set of keys where one key opens many locks and individual keys open only their own, planned so the building controls access.
Request a building survey
Call 212-837-4444, 24/7, or send the job details. Written estimate, invoice terms, no card to start.